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Reply with AI to every guest review

Designed specifically for hotels and restaurants, this tool allows you to react 3x faster to guest reviews on platforms like Google, Booking or Tripadvisor. Effortlessly manage your online reputation with the most personal AI in a simple copy and paste tool. Sign up for free, and let your AI assistant do the heavy lifting!
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9.6 out of 10 based on 25+ reviews.

Join our 2000+ happy customers:

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review AI for Accor hotels
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Review for Tophotel London
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Really nice hotel, staff was friendly and helpful. The rooms are a decent size with nice clean bathroom, everything we needed.  Bar was beautiful and reasonably priced and the staff were again very friendly. Breakfast was delicious as well. I would definitely stay here again. Very convenient for the train station and the free travel ticket was very welcome. All in all, an excellent hotel.

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Your AI response proposal
Regenerate
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Language:
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01
· BENEFITS
With MARA, you'll save
14 hours and 366,67 € monthly,
for only 50,00 € per month.
reviews
€ per year
Thank you! Your submission has been received!
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Time saved
at least 13,33 hours
per month
MONEY saved
at least
522,92 €/month
or 6.275,00 €/year
Best plan for you: Plan M
Based on our data, you save on average 4 minutes per answer with MARA.

Respond to reviews

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Reduce Response Times and Costs

Our AI generates answer instantly. If you don’t like it, generate a new reply within seconds
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Respond with a Personal Touch – No Templates

We generate unique and human-like responses, making customers feel value
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Increase Online Reputation

We help you answer every review, which increases your overall rating (HBR study)
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Boost Your Response Rates

Achieve 100% response rates effortlessly with our cutting-edge AI
02
· REFERENCES

Loved by hotels and businesses of all sizes

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General Management
12.18. Hospitality Mgmt
It's truly fascinating how this tool writes suitable responses to very specific reviews right before my eyes.
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Marketing Manager
Hotel Stadt Hamburg
I'm really impressed with the choice of words of the AI. It really feels more human than I imagined it to be.
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Rooms Division Manager
Roomers
Before using MARA, writing a reply from scratch took me 5-10 minutes. Now I only need 2 minutes maximum for some refinements.
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General Manager
EMA House
I love that I don't have to start from scratch. Especially on stressful days, MARA helps to answer all my reviews quickly and easily.
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Front of House Manager
The May Fair London
We have been well impressed with MARA and the support it provided in responding to our reviews. We were able to generate over 100 personalized responses in a day with MARA.
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Guest Experience Manager
The Westin London City
The new algorithm rocks – the updated version is more precise, intuitive and eloquent than the previous one. Good job.
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Managing Director
Neumühle Resort & Spa
The tool solves a real pain for me. It's definitely one of the most innovative solutions I've seen in hospitality technology lately.
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General Manager
Gekko House
MARA helps me respond to all guest feedback individually, without templates, and achieve a 100% response rate.
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Executive Office Manager
7Pines Resort Ibiza
I answer every guest review personally. With MARA, I've gotten much, much faster as I don't start from a blank page. It saves so much time and brainpower for the rest of my day.
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Executive Assistant
7Pines Resort Sardinia
The MARA assistant does the job for me and saves me so much time with almost perfect suggestions.
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General Manager
Halbersbacher Hospitality
With the click of a button, I can generate individual responses to reviews in any language. This saves so much time and guests feel more valued.
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03
· HOW IT WORKS
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Reply with AI and work smarter not harder.

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1. Copy a review to your Answer Generator

Voilà, you will get a personalized reply suggestion in no time

2. Revise to perfection

A last fine-tuning will make sure the response is in line with your desired tone
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3. Send and lean back

Your customers will appreciate that you genuinely care about their feedback
05
· PRICING

Get started for free!

We want you to test the AI Review Response Generator before subscribing to any plan. Test the tool for free
No credit card required 

Pricing built for businesses of all sizes.

Small

45
 /mo
cancel anytime
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100 answers included*
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0.45€ per add. answer

Medium

75
 /mo
cancel anytime
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200 answers included*
icon additional review answers
0.35€ per add. answer

Large

150
 /mo
cancel anytime
icon review answers
500 answers included*
icon additional review answers
0.30€ per add. answer

Small

36
 /mo
billed annually
icon review answers
100 answers included*
icon additional review answers
0.45€ per add. answer

Medium

60
 /mo
billed annually
icon review answers
200 answers included*
icon additional review answers
0.35€ per add. answer

Large

120
 /mo
billed annually
icon review answers
500 answers included*
icon additional review answers
0.30€ per add. answer
* Number of answers included per month (also in yearly contracts).
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06
· NEWS
Know from
MARA in AHGZtophotel newsletterlogo tageskartehotel-vor-9-logoKI-Tool unterstützt Hotels