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With Smart Snippets your AI Assistant understands your business better.
Our Smart Snippets enable you to "teach" the MARA AI how to respond to recurring complaints or praises, such as "expensive parking" or "no vegan breakfast options available”. Your AI Review Reply Assistant will incorporate the information you provide about how to address the specific complaint or praise – without simply repeating the wording.
No credit card required
Teach the MARA AI how to respond to frequent complaints & praises.
Enter your complaint or praise description
Provide a detailed description like "no vegan breakfast options available", "parking is expensive" or "very central location"
Describe any complaint or praise in plain language
Get suggestions from real examples like "parking is expensive" or "very central location"
Works for anything from amenities to service to location
Add a response snippet
Tell your AI assistant how you normally address this topic. Your response snippet does not need to be written perfectly, but make sure it includes all important information.
Tell your AI assistant how you normally address this topic
No need for perfect wording — just include the key details
MARA learns your style and reuses it going forward
3. Hit 'Generate Reply' and be amazed
Your Smart Snippets will be incorporated naturally, without repeating the verbatim whenever the complaint or praise is detected in a review.
One click generates a fully personalized reply
Your snippet is woven in naturally, never repeated word-for-word
Triggers automatically whenever that topic comes up in a review
Everything you need to stay on top of reviews
Respond Faster
Your AI Assistant now knows how to handle typical praises or complaints so you need to edit less responses manually.
Accurate Detection
MARA automatically detects when a topic occurs and uses the correct information in the reply - just like magic.
More Personal Replies
Responses that include Smart Snippets sound even more personal.
Hotels don't go back to the blank page
What teams say after switching to MARA.
Test the best AI Review Response Generator for free!
Just create an account with your email address and start generating personal replies with a click on a button.
Frequently Asked Questions:
Smart Snippets enable you to "teach" the MARA AI how to respond to recurring complaints or praises, such as "expensive parking" or "no vegan breakfast options available”. Your AI Review Reply Assistant will incorporate the information you provide about how to address the specific complaint or praise – without simply repeating the wording.