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Review Inbox: Answer guest reviews in no time.
Responding to guest reviews has never been easier. Connect all your review sources in one place and automate replies on your own terms. Daily notifications keep you in the loop, so your guests feel heard and your reputation stays strong.
No credit card required
How easy can replying to online reviews be?
Hit "Generate reply"
One click turns a raw review into a polished, on-brand response — ready to post or tweak.
Matches your tone, down to the punctuation
Adapts daily as your writing style evolves
Pulls in details from the review automatically
Click "Send"
Once your review sources are connected, publishing is instant — no copy-pasting between platforms.
Publishes straight to the original review source
Works across all your connected platforms
No manual copy-paste, ever
Bonus: Configure Automation
Put the easy ones on autopilot — MARA handles them so you don't have to.
Auto-replies to simple reviews (like 5-stars with no text)
Runs quietly in the background, 24/7
You stay in control of what gets automated
Personalize replies with 1 click
Add a line of context about the actual stay and MARA folds it into the reply for you. Type something like "mention that I gave him a late check-out" and the response comes back written in your voice, ready to send.
Add one detail, MARA writes it in
Always in your brand voice and tone
Change language or length before sending
Receive email notifications
MARA emails you a digest of every new review so you never have to log in and check. Choose daily or weekly, and unanswered reviews stay flagged until you clear them.
Daily or weekly, you pick the rhythm
Only unanswered reviews get flagged
Reply straight from the email
Everything you need to stay on top of reviews
All your reviews, one inbox
Connect every review source and see all your guest feedback in a single place—no more platform-hopping.
Replies that write themselves
Generate on-brand responses in a click and set automation rules so routine reviews get answered for you.
Never miss a review
Get daily notifications the moment new reviews land, so you can respond fast and keep your rating strong.
Save sooo much time
Finally say goodbye to stressful review replies. Answering guest reviews only takes 2 clicks with MARA.
Increase response rates
Maintain 100% response rates with ease - with super personalized answers that your guests will appreciate.
Personalize, never miss a review
Add real guest context in one click for a truly personal reply, and get notified the moment new reviews come in.
Hotels don't go back to the blank page
What teams say after switching to MARA.
Test the most intuitive Review Inbox for free!
Just create an account with your email address and start answering to your guest reviews in seconds.