The AI that writes like you

Now your MARA AI speaks your Brand Voice.

We take personalization further. MARA AI trains automatically on your replies to match your brand voice — ready minutes after you sign up. In the example on the right, MARA strikes a casual, trendy tone with emojis, tailored to that brand's unique voice.

No credit card required

Your Brand Voice AI mimics your language for more personal replies.

Automatically trained based on your replies

With daily updates, even changes to your writing style are incorporated quickly.

Learns from every reply you send, automatically

Updates daily to keep pace with your evolving style

No manual training or setup required

That's it! Start generating super personal replies

Moving forward, your MARA AI will adopt your brand's voice, offering your customers an enhanced personalized experience through the generated responses.

Every reply now reflects your brand's unique voice

No extra steps — it's built into the generation process

Delivers a more personal experience with every response

Why teams choose MARA

Customer Experience

Create unique customer experiences at scale with personal review responses with a click on a button.

Brand Consistency

No matter who on your team responds to your online reviews, MARA helps you use a consistent brand voice.

Time Saved

Cut hours of manual replying down to minutes, so your team can focus on running the business, not the inbox.

Hotels don't go back to the blank page

What teams say after switching to MARA.

"We opted for MARA because it makes employees enjoy dealing with guest feedback again. It turns an otherwise tedious task into something fun. [...] This promotes rapid learning from feedback and the improvement of the guest experience."
Oliver Elsässer
Project Leader, THE FLAG West M.
"MARA truly has given us a lot more free time for our teams to do what they do best, which is serving the customers."
Kris Leszczynski
Group General Manager, The Edwardian Manchester
"I love that I don't have to start from scratch. Especially on stressful days, MARA helps to answer all my reviews quickly and easily."
Jonathan Anthamatten
General Manager, EMA House Hotel Suites
"MARA Solutions has streamlined our process of gathering and analyzing customer feedback, allowing us to pinpoint trends and continuously elevate our customer satisfaction."
Hannes Dietl
Head of Digitalization and Information Technology
"Our response rate has significantly increased from 20% in December to over 90% now, thanks to MARA."
Jennifer Seeckt
Revenue Manager, little BIG hotels
"MARA is a top-quality Review Reply Assistant! The high-quality AI replies, paired with the convenient Review Inbox that allows us to post replies directly to the review portals, is a big time-saver for us."
Donata von Finckenstein
Director of E-Commerce, Hotel Amano Eastside

Test the best AI Review Response Generator for free!

Just create an account with your email address and start generating personal replies with a click on a button.