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APIÂ &Â MCP:Â Your guest intelligence, wherever you need it
MARA turns every review, survey, and guest signal into intelligence. Our Open API and MCP let you bring that intelligence into the BI tools, workflows, and AI agents your team already uses, instead of keeping it locked inside MARA.
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Your guest intelligence, wherever you need it to go
MARA's Open API gives you programmatic access to your own data: reviews, service tickets, analytics, and review widgets. Instead of exporting spreadsheets by hand, pipe your guest intelligence straight into the BI tool, data warehouse, or internal dashboard your team already relies on. You don't need an engineering team to get value from this. Automation tools like Make, Zapier, or n8n can pull your MARA data on a schedule and push it wherever it needs to go, no custom code required.
Central BI reporting
Export review scores, analytics, and raw reviews into your central BI system, so guest intelligence sits alongside the rest of your business data.
Automated ticket routing
Retrieve service tickets and route them into any system through Make, Zapier, n8n, Slack, or Teams, so issues reach the right team without manual handoffs.
Custom widgets
Build your own review widgets on top of MARA's backend endpoints, styled and placed exactly how you want them on your site.
Keep control
You generate and manage your own API keys, and can rotate or deactivate them at any time.
Let your AI agents ask MARA directly
AI assistants and agents are becoming part of how hotel teams work day to day. MARA's MCP (Model Context Protocol) support lets you connect MARA's guest intelligence directly to the AI tools your team already uses, so they can ask questions, pull insights, and act on guest feedback without a manual export. This is the same open approach as our API, built for the way AI-powered tools are starting to work: standardized, secure connections that any MCP-compatible assistant can use.
Ask your data anything, from anywhere
Get answers about your reviews, ratings, and guest feedback directly from the AI assistant your team already uses, without switching tools.
On-demand reporting through your agent
Ask your agent for a summary or report on recent guest sentiment, and let it pull straight from MARA in real time.
Feed your other AI workflows
Connect guest intelligence into agent workflows across revenue management, marketing, and operations, wherever a decision could use real guest signal.
Built for how AI works today
MCP is becoming the standard way AI tools connect to business data. MARA is building support for it from day one.
Questions hotels ask about connecting MARA
Everything worth knowing about the MARA API and MCP.
MARA API and MCP are included in all Core and Intelligence plans.
Both give you access to your MARA guest intelligence, reviews, analytics, service tickets, and widget data, so you can build on top of it. Use them to feed your BI tools, automate workflows, build custom widgets, or (once MCP launches) connect your AI agents directly to your guest data.
Yes. Core plans have rate limits on API and MCP usage. Intelligence plans get unlimited usage.
Not necessarily. Many teams connect MARA through automation tools like Make, Zapier, or n8n without writing custom code. For deeper, custom integrations, our full technical documentation is available to your development team.
MCP (Model Context Protocol) is an emerging standard that lets AI assistants and agents connect securely to business data. MARA's MCP support will let your AI tools query your guest intelligence directly, the same way they connect to your other business systems.
Still have questions?
Our team is happy to walk you through it.
Built to fit your stack
What teams say about working with MARA.
Ready to connect MARA to your stack?
Whether it's your BI tool today or your AI agent tomorrow, we'll help you bring MARA's guest intelligence into how your team works.