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Ask Reviews Anything: Chat with your guests' feedback
You can ask MARA any question related to the content of your guests' feedback, such as "What improvements are suggested for breakfast?" - and get instant, clear answers. Try it yourself!
No credit card required
Use Cases & Example Questions
What do guests say about the breakfast?
A great question to let MARA summarize all reviews about a specific topic.
What are quick wins for improvement?
A good follow-up question to gather ideas on what can be improved.
What should we improve about our check-in experience?
Get clear suggestions on how to improve your guest experience.
Which employees were mentioned positively in reviews?
MARA pulls every name guests mentioned and shows you who got praised, for what, and how often. Use it to recognise the people creating those moments instead of guessing who deserves the shoutout.
Everything you need to stay on top of reviews
Respond Faster
Your AI Assistant now knows how to handle typical praises or complaints so you need to edit less responses manually.
Accurate Detection
MARA automatically detects when a topic occurs and uses the correct information in the reply - just like magic.
More Personal Replies
Responses that include Smart Snippets sound even more personal.
Hotels don't go back to the blank page
What teams say after switching to MARA.
Test the most powerful Review Analytics for free!
Just create an account with your email address and start analyzing to your guest reviews.