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Gather more 5-star reviews with optimized surveys
Create conversion-optimized surveys in minutes and gather more 5-star reviews for your business. Ask guests directly for Google or Tripadvisor reviews, configure routing based on their rating, and generate review drafts that make leaving feedback effortless.
No credit card required
Generate your survey in minutes
Configuration
Setting up a survey only takes a few minutes. Configure survey questions, routing based on the overall score and select the platform for which you want to gather more positive reviews.
Set up a survey in just a few minutes
Configure questions and routing based on the overall score
Choose the platform you want to gather more positive reviews on
Publish and Share
After setting up your survey, copy your unique survey link and share include the survey in your post-stay mailings. Additionally, you can make your QR code visible in your hotel or restaurant to gather more feedback from your guests.
Copy your unique survey link and add it to post-stay emails
Display your QR code in-house for on-the-spot feedback
Share it anywhere your guests already are
Engage with guests
Guests with a poor experience are routed to a private contact form instead of a public review page. You get their email or phone, plus the full feedback in your Review Inbox, so you can fix it before it ever goes public.
Negative feedback stays off public sites
Guests leave an email or phone number
Lands in your Review Inbox, nothing missed
Gather in-stay feedback
Run a short survey while guests are still on site, not after they leave. Problems reach you while there is still time to fix them, which is what turns a three star stay into a five star review.
Catch issues while the guest is still there
Same setup, just a different trigger point
Fix it before checkout, not after
Get more 5-star reviews
Guests with a positive experience will be asked to leave a public review to boost your reviews. To improve conversions, MARAÂ will write a draft reply for them based on the input provided. You can configure the survey routing to your liking.
Happy guests are guided straight to leave a public review
MARA drafts the review for them based on their input, boosting conversions
Fully configurable routing to fit your process
Why surveys matter
Increase your ratings
MARA helps you convert positive experiences into glowing reviews that boost your ratings.
Gain visibility
Reviews significantly influence your Google ranking. Hence, more positive reviews attract more guests.
Catch problems early
In-stay surveys surface negative feedback while guests are still on-site, so you can step in and fix it before it becomes a public review.
Hotels don't go back to the blank page
What teams say after switching to MARA.
Test the easiest way to gather more 5-star reviews for free!
Just create an account with your email address and start answering to your guest reviews in seconds.