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Review scores alone don't tell you what to fix
MARA reads every review across every property and shows you what is actually driving your scores, so you can act on it.
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Join our 2000+ happy customers:
Guest intelligence, not just guest reviews.
See what's driving the score, category by category.
MARA analyses sentiment across rooms, staff, food and beverage, cleanliness, location and more. Instead of one number, you see which areas are lifting your score and which are dragging it down, with the reviews behind each
Sentiment analyzed across rooms, staff, food & beverage, cleanliness, location, and more
See which categories are lifting your score and which are dragging it down
Backed by the actual reviews behind each number, not just a score
Every property on one scale, and how you compare.
Switch between group and property level in a click. The MARA Score gives you a single, comparable measure across every location, so you can see which sites lead and which need attention. Competitor analytics show how you rank against other hotels in your area, not just against your own history.
Switch between group and property level in one click
MARA Score gives every location a single, comparable measure
Competitor analytics show how you rank against other hotels, not just your own history
Ask your reviews anything.
Type a question in plain language and MARA answers from your review data. "What are guests saying about check-in at our Berlin property?" "Which room types get the most complaints?" The analysis you would spend a day pulling together, in seconds.
Type any question in plain language, get instant answers from your review data
Ask anything — "What are guests saying about check-in at our Berlin property?"
A day of manual analysis, done in seconds
Integrates with your existing tech stack
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