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Get your personal AI Review Response Generator

React 3x faster to every customer review with individual responses written by your personal AI assistant. Your review assistant speaks every language and works for all types of reviews. Simple copy and paste tool to respond directly in review platforms (e.g. Google, Booking or Tripadvisor) or in your review management software.
Sign up for free and answer to your customer feedback in no time! 
No credit card required 
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4.8 out of 5 based on 51 reviews.

Join our 2000+ happy customers:

review AI for Westin hotels
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review AI for Accor hotels
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review AI for Moevenpick hotels
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review AI for Sheraton hotels
review AI for Roomers hotels
review AI for Westin hotels
review AI for Radisson hotels
logo steigenberger
review AI for Accor hotels
review AI for Intercity hotels
Logo EMA hoouse
logo 7Pines
review AI for Moevenpick hotels
review AI for Best Western hotels
review AI for Leonardo hotels
review AI for Sheraton hotels
review AI for Roomers hotels
MARA Review reply
01
· BENEFITS
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Reduce Response Times and Costs

Our AI generates answer instantly. If you don’t like it, generate a new reply within seconds
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Respond with a Personal Touch – No Templates

We generate unique and human-like responses, making customers feel value
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Improve Overall Star Rating

We help you answer every review, which increases your overall rating (HBR study)
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Increase Online Reputation

Not only customers see that you care about individual feedback, but also potential future customers
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Boost Your Response Rates

Achieve 100% response rates effortlessly with our cutting-edge AI
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Easy to Use Software From Day 1

Just copy a review into MARA and generate individualized responses in seconds
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Saves Brain Power for the Day

Never start from a blank page again and answer your reviews whenever you have a minute
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Consistently High Quality

Get your entire team working on review responses without sacrificing quality
02
· REFERENCES

Loved by hotels and businesses of all sizes

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General Management
12.18. Hospitality Mgmt
It's truly fascinating how this tool writes suitable responses to very specific reviews right before my eyes.
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Marketing Manager
Hotel Stadt Hamburg
I'm really impressed with the choice of words of the AI. It really feels more human than I imagined it to be.
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Rooms Division Manager
Roomers
Before using MARA, writing a reply from scratch took me 5-10 minutes. Now I only need 2 minutes maximum for some refinements.
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General Manager
EMA House
I love that I don't have to start from scratch. Especially on stressful days, MARA helps to answer all my reviews quickly and easily.
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Front of House Manager
The May Fair London
We have been well impressed with MARA and the support it provided in responding to our reviews. We were able to generate over 100 personalized responses in a day with MARA.
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Guest Experience Manager
The Westin London City
The new algorithm rocks – the updated version is more precise, intuitive and eloquent than the previous one. Good job.
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Managing Director
Neumühle Resort & Spa
The tool solves a real pain for me. It's definitely one of the most innovative solutions I've seen in hospitality technology lately.
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General Manager
Gekko House
MARA helps me respond to all guest feedback individually, without templates, and achieve a 100% response rate.
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Executive Office Manager
7Pines Resort Ibiza
I answer every guest review personally. With MARA, I've gotten much, much faster as I don't start from a blank page. It saves so much time and brainpower for the rest of my day.
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Executive Assistant
7Pines Resort Sardinia
The MARA assistant does the job for me and saves me so much time with almost perfect suggestions.
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General Manager
Halbersbacher Hospitality
With the click of a button, I can generate individual responses to reviews in any language. This saves so much time and guests feel more valued.
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03
· HOW IT WORKS
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Reply with AI and work smarter not harder.

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1. Copy a review to your Answer Generator

Voilà, you will get a personalized reply suggestion in no time

2. Revise to perfection

A last fine-tuning will make sure the response is in line with your desired tone
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3. Send and lean back

Your customers will appreciate that you genuinely care about their feedback
05
· GEt started for free

Get started for free!

We want you to test the AI Review Response Generator before subscribing to any plan. Test the tool for free! 
No credit card required 
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06
· NEWS
Know from
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