Loader 3 dots

Effortless Review Management with your AI Review Assistant

Set up your account in just three minutes and experience the most personalized AI for responding to and analyzing your reviews - you'll wish you had discovered it sooner.
No credit card required 
review star iconreview star iconreview star iconreview star iconreview star icon
4.8 out of 5 based on 27 reviews.

Join our 2000+ happy customers:

review AI for Westin hotels
review AI for Radisson hotels
logo steigenberger
review AI for Accor hotels
review AI for Intercity hotels
Logo EMA hoouse
logo 7Pines
review AI for Moevenpick hotels
review AI for Best Western hotels
review AI for Leonardo hotels
review AI for Sheraton hotels
review AI for Roomers hotels
review AI for Westin hotels
review AI for Radisson hotels
logo steigenberger
review AI for Accor hotels
review AI for Intercity hotels
Logo EMA hoouse
logo 7Pines
review AI for Moevenpick hotels
review AI for Best Western hotels
review AI for Leonardo hotels
review AI for Sheraton hotels
review AI for Roomers hotels
MARA Review reply
backgorund image
01
· Features

Review Inbox: Respond to reviews with ease.

- "Generate reply" > "Send" > "Done".
- Connected to review sources.
- Configure reply automation.
- Daily notifications for new reviews.

Review Inbox
MARA review inbox
MARA review analytics

Review Analytics:
Actionable & tailored to your business.

- Feel like you've read all your reviews in minutes.
- Really actionable & easy to understand.
- Pros and cons tailored to your business.
- Topics as detailed as "water in the pool is too cold"

Review Analytics

MARA AI: The most personal review response AI.

- Our Brand Voice AI adapts to your tonality to sound like you.
- Teach your AI how to respond to recurring topics with Smart Snippets.
- "But what about ChatGPT?" is something you'll never ask again after testing MARA.
reply example MARA

Give it a try - it's free!

02
· BENEFITS

Use MARA for review management and

background shape 1
icon ease of use

Improve your overall rating

icon ease of use

Boost your response rates

icon ease of use

Learn from customer feedback

icon ease of use

Save a lot of time and money

With MARA, you'll save
14 hours and 366,67 € monthly.
reviews
€ per year
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Time saved
at least 13,33 hours
per month
MONEY saved
at least
522,92 €/month
or 6.275,00 €/year
Based on our data, you save on average 4 minutes per answer with MARA.
03
· REFERENCES

Loved by hotels and businesses of all sizes

logo-1218
General Management
12.18. Hospitality Mgmt
It's truly fascinating how this tool writes suitable responses to very specific reviews right before my eyes.
logo-hotelstadthamburg
Marketing Manager
Hotel Stadt Hamburg
I'm really impressed with the choice of words of the AI. It really feels more human than I imagined it to be.
logo-roomers
Rooms Division Manager
Roomers
Before using MARA, writing a reply from scratch took me 5-10 minutes. Now I only need 2 minutes maximum for some refinements.
Logo EMA House
General Manager
EMA House
I love that I don't have to start from scratch. Especially on stressful days, MARA helps to answer all my reviews quickly and easily.
The mayfair hotel logo
Front of House Manager
The May Fair London
We have been well impressed with MARA and the support it provided in responding to our reviews. We were able to generate over 100 personalized responses in a day with MARA.
logo westin london
Guest Experience Manager
The Westin London City
The new algorithm rocks – the updated version is more precise, intuitive and eloquent than the previous one. Good job.
mogo-neumuehle
Managing Director
Neumühle Resort & Spa
The tool solves a real pain for me. It's definitely one of the most innovative solutions I've seen in hospitality technology lately.
logo-gekko
General Manager
Gekko House
MARA helps me respond to all guest feedback individually, without templates, and achieve a 100% response rate.
logo-7pines
Executive Office Manager
7Pines Resort Ibiza
I answer every guest review personally. With MARA, I've gotten much, much faster as I don't start from a blank page. It saves so much time and brainpower for the rest of my day.
logo-7pines-sardinia
Executive Assistant
7Pines Resort Sardinia
The MARA assistant does the job for me and saves me so much time with almost perfect suggestions.
logo-halbersbacher
General Manager
Halbersbacher Hospitality
With the click of a button, I can generate individual responses to reviews in any language. This saves so much time and guests feel more valued.
04
· PRICING

Get started for free!

We want you to test the AI Review Response Generator before subscribing to any plan. Test the tool for free! 
No credit card required 

Pricing as simple and transparent as our software:

properties
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Generator

60 €per month and property
Total price per month: 60 €
billed annually

Inbox & Analytics

99 €per month and property
Total price per month: 99 €
billed annually

Generator

75 €per month and property
Total price per month: 75 €
billed monthly

Inbox & Analytics

125 €per month and property
Total price per month: 125 €
billed monthly
* Number of answers included per month (also in yearly contracts).
backgorund image
05
· NEWS
Know from
MARA in AHGZtophotel newsletterlogo tageskartehotel-vor-9-logoKI-Tool unterstützt Hotels