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“For a personalized demo, we will set up a MARA account for one of your hotels to demonstrate the value and benefits of MARA using your actual reviews. After the call, we will invite you to the account so that you can test the product for 2 more weeks on your own.”

Max Lueders
Maximilian Lüders
Co-Founder
Made with Love for Innovative Hotels:

The #1 REPUTATION 
MANAGEment for hotels

Set up your account in just three minutes and experience the most personalized AI for responding to and analyzing your reviews. Start improving your ratings with MARA today.
No credit card required 
MARA Reputation Management for Hotels
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4.8 out of 5 based on 193 reviews.

Join our 2000+ happy customers:

review AI for Westin hotels
review AI for Radisson hotels
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review AI for Accor hotels
review AI for Intercity hotels
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review AI for Moevenpick hotels
review AI for Best Western hotels
review AI for Leonardo hotels
review AI for Sheraton hotels
review AI for Roomers hotels
review AI for Westin hotels
review AI for Radisson hotels
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review AI for Accor hotels
review AI for Intercity hotels
Logo EMA hoouse
logo 7Pines
review AI for Moevenpick hotels
review AI for Best Western hotels
review AI for Leonardo hotels
review AI for Sheraton hotels
review AI for Roomers hotels
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· REFERENCES

Loved by hotels and businesses of all sizes

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General Management
12.18. Hospitality Mgmt
It's truly fascinating how this tool writes suitable responses to very specific reviews right before my eyes.
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Marketing Manager
Hotel Stadt Hamburg
I'm really impressed with the choice of words of the AI. It really feels more human than I imagined it to be.
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Rooms Division Manager
Roomers
Before using MARA, writing a reply from scratch took me 5-10 minutes. Now I only need 2 minutes maximum for some refinements.
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General Manager
EMA House
I love that I don't have to start from scratch. Especially on stressful days, MARA helps to answer all my reviews quickly and easily.
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Front of House Manager
The May Fair London
We have been well impressed with MARA and the support it provided in responding to our reviews. We were able to generate over 100 personalized responses in a day with MARA.
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Guest Experience Manager
The Westin London City
The new algorithm rocks – the updated version is more precise, intuitive and eloquent than the previous one. Good job.
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Managing Director
Neumühle Resort & Spa
The tool solves a real pain for me. It's definitely one of the most innovative solutions I've seen in hospitality technology lately.
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General Manager
Gekko House
MARA helps me respond to all guest feedback individually, without templates, and achieve a 100% response rate.
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Executive Office Manager
7Pines Resort Ibiza
I answer every guest review personally. With MARA, I've gotten much, much faster as I don't start from a blank page. It saves so much time and brainpower for the rest of my day.
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Executive Assistant
7Pines Resort Sardinia
The MARA assistant does the job for me and saves me so much time with almost perfect suggestions.
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General Manager
Halbersbacher Hospitality
With the click of a button, I can generate individual responses to reviews in any language. This saves so much time and guests feel more valued.