Get your personal AI Review Response Generator

React 3x faster to every customer review with individual responses written by your personal AI assistant. Your review assistant speaks every language and works for all types of reviews. Simple copy and paste tool to respond directly in review platforms (e.g. Google, Booking, Tripadvisor, etc.) or in your favorite online reputation management platform.
Sign up for free and answer to your customer feedback in no time!

‍No credit card required

Theresa

Review for Tophotel London

Really nice hotel, staff was friendly and helpful. The rooms are a decent size with nice clean bathroom, everything we needed. Bar was beautiful and reasonably priced and the staff were again very friendly. Breakfast was delicious as well. I would definitely stay here again. Very convenient for the train station and the free travel ticket was very welcome. All in all, an excellent hotel.

Your AI response proposal

Regenerate

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· BENEFITS

With MARA, you'll save
‍14 hours and 366,67 € monthly,
for only 50,00 € per month.

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Time saved

at least 13,33 hours
per month

MONEY saved

at least

522,92 €/month

or 6.275,00 €/year

Best plan for you: Plan M —

Based on our data, you save on average 4 minutes per answer with MARA.

Respond to reviews

Reduce Response Times and Costs

Our AI generates answer instantly. If you don’t like it, generate a new reply within seconds

Respond with a Personal Touch – No Templates

We generate unique and human-like responses, making customers feel value

Improve Overall Star Rating

We help you answer every review, which increases your overall rating (HBR study)

Increase Online Reputation

Not only customers see that you care about individual feedback, but also potential future customers

Boost Your Response Rates

Achieve 100% response rates effortlessly with our cutting-edge AI

Easy to Use Software From Day 1

Just copy a review into MARA and generate individualized responses in seconds

Saves Brain Power for the Day

Never start from a blank page again and answer your reviews whenever you have a minute

Consistently High Quality

Get your entire team working on review responses without sacrificing quality

· REFERENCES

Join our happy customers

Loved by hotels and businesses of all sizes

Deputy General Manager

Steigenberger Hotel Bremen

I’m impressed how MARA ‘thinks’ and writes on its own in every language and is still easy to use.

General Management

12.18. Hospitality Mgmt

It's truly fascinating how this tool writes suitable responses to very specific reviews right before my eyes.

Marketing Manager

Hotel Stadt Hamburg

I'm really impressed with the choice of words of the AI. It really feels more human than I imagined it to be.

Rooms Division Manager

Roomers

Before using MARA, writing a reply from scratch took me 5-10 minutes. Now I only need 2 minutes maximum for some refinements.

General Manager

EMA House

I love that I don't have to start from scratch. Especially on stressful days, MARA helps to answer all my reviews quickly and easily.

Front of House Manager

The May Fair London

We have been well impressed with MARA and the support it provided in responding to our reviews. We were able to generate over 100 personalized responses in a day with MARA.

Guest Experience Manager

The Westin London City

The new algorithm rocks – the updated version is more precise, intuitive and eloquent than the previous one. Good job.

Managing Director

Neumühle Resort & Spa

The tool solves a real pain for me. It's definitely one of the most innovative solutions I've seen in hospitality technology lately.

General Manager

Gekko House

MARA helps me respond to all guest feedback individually, without templates, and achieve a 100% response rate.

Executive Office Manager

7Pines Resort Ibiza

I answer every guest review personally. With MARA, I've gotten much, much faster as I don't start from a blank page. It saves so much time and brainpower for the rest of my day.

Social Media Manager

Jaz in the City Amsterdam

When you can't find the right word for your review response - MARA will.

Executive Assistant

7Pines Resort Sardinia

The MARA assistant does the job for me and saves me so much time with almost perfect suggestions.

General Manager

Halbersbacher Hospitality

With the click of a button, I can generate individual responses to reviews in any language. This saves so much time and guests feel more valued.

Knowledge Architect

Miele

The personal touch is really phenomenal and it works great for all our customer feedback.

· HOW IT WORKS

Reply with AI and work smarter not harder.

1. Copy a review to your Answer Generator

Voilà, you will get a personalized reply suggestion in no time

2. Revise to perfection

A last fine-tuning will make sure the response is in line with your desired tone

3. Send and lean back

Your customers will appreciate that you genuinely care about their feedback

Or use MARA with our partners:

Find out more about our selected partners who have already integrated our API and use the best Review Response Generator in your existing review management solution.